Terms and Conditions

Effective Date: 26/07/2025

Welcome to Mitali Footwear. These Terms and Conditions ("Terms") govern your use of our website, www.mitalifootwear.in (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Site.

1. General Information

Mitali Footwear is an online platform for purchasing footwear and related products. We reserve the right to modify these Terms at any time. Updated terms will be posted on this page, and continued use of the Site constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this Site. By using the Site, you represent that you meet this requirement.

3. Account Registration

To access certain features of the Site, you may be required to register for an account. You agree to:

  • Provide accurate and current information,

  • Keep your login credentials secure,

  • Accept responsibility for all activities under your account.

4. Orders and Payments

  • All prices are listed in INR.

  • Mitali Footwear reserves the right to modify pricing or discontinue products at any time.

  • Orders are subject to availability and confirmation.

  • Payment must be made through the available payment methods on the Site.

  • We reserve the right to cancel or refuse any order at our sole discretion.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary.

  • We are not responsible for delays caused by carriers or external factors.

  • Shipping charges, if any, will be displayed at checkout.

6. Returns and Exchanges

Please refer to our [Return & Exchange Policy] for information on how to return or exchange items. Products must be returned unused and in original packaging.

7. Intellectual Property

All content on the Site, including images, logos, product descriptions, and design elements, is the property of Mitali Footwear or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.

8. Prohibited Activities

You agree not to:

  • Use the Site for unlawful purposes;

  • Interfere with the Site’s operation or security;

  • Upload viruses or malicious code;

  • Collect information from other users without consent.

9. Limitation of Liability

Mitali Footwear shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Site, including loss of data or profits.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Mitali Footwear
Email: mitalifootwear7515@gmail.com
Phone: +91 7028597515